Shinecast LLC dba Superior Shine

Effective Date: August 26, 2026 | Location: Southern California, USA

At Superior Shine, operated by Shinecast LLC (“Company,” “we,” “us,” or “our”), founded in 1989 by Jose “Joe” Fernandez, we prioritize customer trust and transparency. This Privacy Policy outlines how we collect, use, protect, and handle your personal information when you interact with our website, submit online forms, request estimates, schedule detailing services, or communicate with us via text message (SMS).

1. Information We Collect Through Forms

We collect personal information directly from you when you voluntarily fill out inquiry forms, request quotes, schedule paint correction or ceramic coating services, or contact us. This includes:

• Contact Information: Full name, email address, physical address, and phone number.

• Vehicle & Service Details: Vehicle year, make, model, paint condition notes, and specific service preferences.

• Communications Data: Any specific inquiries, messages, or details submitted through our contact and quote forms.

2. Mobile Phone Numbers & SMS Communications

We collect mobile phone numbers through contact forms, estimate requests, and booking tools specifically to communicate with you regarding your vehicle and services.

• Legitimate Business Use: Phone numbers and SMS consent information are collected only for legitimate business communications, including appointment reminders, estimate delivery, service progress updates, ceramic coating maintenance alerts, and direct customer service inquiries.

• Strict No-Sharing Policy: SMS consent and phone numbers will not be shared, sold, rented, leased, or transferred to third parties or affiliates for their own marketing or promotional purposes under any circumstances.

• Service Providers: Information may only be shared with service providers as necessary to operate our communications and business systems (such as automated booking engines or messaging software). These providers are contractually obligated to protect your data and are restricted from using it for any other purpose.

• Opt-Out Rights: Customers may opt out of SMS messages at any time by replying STOP to any text message received. Upon replying STOP, you will receive a final confirmation message and no further text messages will be sent. You may also reply HELP for support.

3. How We Use General Information

In addition to text communications, information submitted through website forms is used to:

• Evaluate vehicle paint condition and provide accurate service estimates.

• Schedule and deliver detailing services across Southern California.

• Process invoices and maintain service records under Shinecast LLC.

• Maintain internal customer service records and follow-ups.

4. Data Protection & Security

We employ appropriate administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or misuse. Access to personal contact information is restricted strictly to authorized team members and systems required to process your services.

5. Third-Party Links & Services

Our website may include links to industry partners or external sites. We are not responsible for the privacy practices of external websites and recommend reviewing their privacy policies when leaving our site.

6. Updates to This Policy

Shinecast LLC reserves the right to update this Privacy Policy at any time. Updates will be published directly to this page with an updated "Effective Date."

Contact Us

Shinecast LLC dba Superior Shine

Owner/Founder: Jose “Joe” Fernandez

Email: [email protected]

Website: www.superiorshine.com